Heather’s Poop Scoop Service is operated by Heather’s Mobile Pet Salon. This website shares the same privacy practices as Heather’s Mobile Pet Salon because the poop-scoop offering is not a separate legal entity.
Heather’s Mobile Pet Salon understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy.
You should also read our Terms of Service to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means Heather’s Mobile Pet Salon and Heather’s Poop Scoop Service. “You,” “your,” “visitor,” or “user” means the individual accessing this site.
Personal and non-personal information
Our Privacy Policy identifies how we treat your personal and non-personal information.
What is non-personal information and how is it collected and used?
Non-personal information is information that cannot identify you. If you visit this website to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.
What is personal information and how is it collected?
Personal information is information that identifies you as an individual, such as your name, mailing address, email address, and telephone number. We may collect personal information from you in a variety of ways, including:
- When you send us a service request or other form on this website
- When you conduct a transaction with us, our affiliates, or others
- When we collect information about you in support of a transaction, such as payment information handled by a processor we use
- When you email, call, or otherwise contact us and choose to provide information
On this website you can send us personal information about yourself in order to request residential pet-waste removal or a commercial quote. Residential and commercial forms may collect your name, email address, phone number, service address, yard or property details, preferred frequency, comments, and similar information needed to respond to your request. Submitting a form does not book a visit.
Are cookies or other technologies used to collect personal information?
Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. When you return, information you previously provided can be retrieved so you can more easily use features you customized.
A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document, or email message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to, and the time the web beacon was viewed. We may use web beacons to count visitors to pages on the website or to monitor how users navigate the website, and we may include web beacons in email messages in order to count how many messages sent were actually opened, acted upon, or forwarded.
Third-party vendors also may use cookies on our website. For instance, we may contract with third parties who will use cookies on our website to track and analyze anonymous usage and volume statistical information from our visitors. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us improve the visitor experience, manage our site content, and track visitor behavior. We may also contract with a third party to send email on our behalf. To help measure and improve the effectiveness of our email communications, the third party may set cookies. All data collected by this third party on our behalf is used solely by or on behalf of Heather’s Mobile Pet Salon / Heather’s Poop Scoop Service and is shared externally only on an anonymous, aggregated basis.
From time to time we may allow third parties to post advertisements on our website, and those third-party advertisements may include a cookie or web beacon served by the third party. This Privacy Policy does not cover the use of information collected from you by third-party ad servers. We do not control cookies in such third-party ads, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad. We will not share your personal information with these companies, but these companies may use information about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share personal information that you provide to them with others.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this website.
How do we use personal information?
We may keep and use personal information we collect from or about you to provide you with access to this website or other products or services, to respond to your requests, to bill you for products or services you purchased, and to provide ongoing service and support; to contact you with information that might be of interest to you, including information about products and services of ours and of others, or to ask for your opinion about our products or the products of others; for record keeping and analytical purposes; and to research, develop, and improve programs, products, services, and content.
Personal information collected online may be combined with information you provide to us through other sources, including Heather’s Mobile Pet Salon. We may also remove your personal identifiers (your name, email address, and similar details). In that case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety, or welfare, and to comply with a law or regulation, court order, or other legal process.
Do we share personal information with others?
We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose, or use your information with others except for the purpose of providing the services we asked them to provide.
We will not sell, exchange, or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third-party service vendors (such as payment processors, clearinghouses, and banks) who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third parties use such information, but we do ask them to disclose how they use your personal information before they collect it.
We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety, or welfare, or to comply with a law or regulation, court order, or other legal process.
As discussed in the section on cookies and other technologies, from time to time we may allow a third party to serve advertisements on this website. If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertiser’s use of your personal information, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad.
How is personal information used for communications?
We may contact you periodically by email, mail, or telephone to provide information regarding programs, products, services, and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via email. The email response or confirmation may include your personal information. We cannot guarantee that our emails to you will be secure from unauthorized interception.
How is personal information secured?
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
Links
This site contains links to other sites that provide information that we consider to be interesting, including Heather’s Mobile Pet Salon. Heather’s Mobile Pet Salon is not responsible for the privacy practices or the content of third-party websites.
How can a user access, change, and/or delete personal information?
You may access, correct, update, and/or delete any personally identifiable information that you submit to the website. You may also unsubscribe from mailing lists or any registrations on the website. To do so, please either follow instructions on the page of the website on which you have provided such information or subscribed or registered, or contact us at info@hmpsalon.com or (281) 546-0697.
Children’s privacy
Heather’s Mobile Pet Salon will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.
Changes
Heather’s Mobile Pet Salon reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the website for a period of time.
If you have any questions about privacy at any websites operated by Heather’s Mobile Pet Salon or about our website practices, please contact us at info@hmpsalon.com or (281) 546-0697.